Shipping policy

Thank you for choosing Feral and Free Outdoors! We are proud to offer high-quality, custom-printed apparel and gear made specifically for your outdoor adventures.
Because we print each item on demand as soon as you order it, our shipping timeline is broken down into two distinct phases: Production Time and Transit Time.

Total Delivery Timeline

To estimate when your gear will arrive, please use the following formula:
Production Time + Transit Time = Estimated Delivery Date
  • Phase 1: Production Time (Printing & Packaging):
    • It takes 2 to 5 business days to print, custom-manufacture, and quality-check your items before they leave the printing facility.
    • Note: Production times may increase slightly during peak holiday seasons.
  • Phase 2: Transit Time (Shipping):
    • Once production is complete, your package is handed over to a major courier (such as USPS, DHL, or FedEx).
    • Standard shipping within the United States typically takes 3 to 6 business days.

Standard Shipping Rates

  • We offer flat-rate standard shipping across our storefront, calculated dynamically at checkout based on your delivery location and the weight of your items.
  • Keep an eye out for promotional periods where we may offer free shipping milestones!
Tracking Your Adventure
  • As soon as your order leaves our printing partner's facility, we will send an automated Shipping Confirmation Email containing your tracking number and a link to trace your delivery.
  • Please allow up to 24 to 48 hours for the courier network to update the initial tracking scans.
Split Shipments / Multiple Packages
  • To ensure you receive your gear as quickly as possible, we partner with specialized print providers for different types of apparel and equipment.
  • If you purchase multiple different items (for example, a t-shirt and a heavy hoodie or accessory), your order may arrive in separate packages at slightly different times.
  • You will receive a separate tracking number for each package shipped, and you will never be charged extra shipping for split shipments.
Address Changes & Order Corrections
  • Because our order fulfillment workflow is fully automated to ensure swift processing, we are unable to modify, update, or correct shipping addresses once checkout is complete.
  • Please carefully review your shipping address prior to completing payment. We are not responsible for packages delivered to incorrectly provided addresses.
Lost, Stolen, or Delayed Packages
  • Feral and Free Outdoors is not responsible for transit delays, carrier delays, weather disturbances, or packages marked as "Delivered" by the courier that are stolen from porches or mailboxes.
  • If your tracking status has stopped updating for more than 7 business days, please reach out to our support team through our official storefront portals at info@feralandfree.us so we can look into it with our printing partners.